Privacy Policy

Last updated: March 2026

1. Introduction

DishReply is committed to protecting the personal data of restaurateurs. This policy details how we process your data in compliance with the GDPR (General Data Protection Regulation) and Google API Services User Data Policy.

2. Data Collection & Google Disclosure

  • Registration & Payment: Name, email, and billing information (processed securely via Stripe).
  • Google Business Profile: Via official APIs, we access your customer reviews and establishment name. We do not store your Google credentials.
  • WhatsApp: Phone number for sending review notifications.

DishReply's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

3. Purpose of Processing

Your data is used exclusively to:

  1. Detect new Google reviews for your establishment.
  2. Generate response suggestions via our AI.
  3. Send these suggestions to you on WhatsApp for validation and publishing.

4. Third-Party Services & Data Sharing

To provide the service, DishReply uses the following sub-processors:

  • Stripe: Payment management.
  • Meta (WhatsApp): Notification delivery.
  • Google API: Review synchronization and response publishing.
  • OpenAI: AI processing. Only the review text is sent to generate a response; your private account data is never shared or used to train OpenAI models.

5. Your Rights

In accordance with GDPR, you have the right to access, rectify, or delete your personal data. You can exercise these rights by contacting: contact@dishreply.com.